Frequently Asked Questions
How quickly can you start my project?
We can start projects as soon as within a week. After your consultation, we deliver detailed quotes within 24-48 hours and schedule consultations for the same week you reach out.Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency response for water, fire, wind, and structural damage. We're available around the clock for emergency board-ups and roof tarps.What's included in your workmanship warranty?
All projects include a 1-year workmanship warranty. We also offer a 100% satisfaction guarantee to ensure you're completely happy with the results.How long has Milliken Construction been operating?
We've been family-owned and operating locally for over 79 years since 1946. We're now a second-generation family business serving El Paso and surrounding areas.Do you work with insurance companies?
Yes, we work with all insurance carriers and insurance adjusters. We advocate for homeowners to ensure you get what you need for your project.Can you handle complete kitchen makeovers?
Yes, kitchens are our specialty. We handle custom cabinetry, flooring, tile, fixtures, plumbing and electrical so one team takes care of everything from start to finish.How do you keep clients updated during projects?
We provide weekly progress reports and tailor communication to your preference with regular check-ins via text or calls. We maintain transparency throughout the entire process.Do you serve areas outside El Paso?
Yes, we serve El Paso and surrounding communities including Las Cruces, Santa Teresa, Horizon City, Socorro, and nearby New Mexico towns.Are your contractors licensed and insured?
Yes, all our qualified team members are licensed and insured. We personally look into all aspects of each job with decades of proven craftsmanship.Can you help with design aspects?
Yes, we can help with design aspects to ensure you get exactly what you need for your project. We have local knowledge of design trends and supply vendors.Do you use materials for desert climates?
Yes, we use durable materials suitable for high-heat, low-humidity climates. We incorporate energy-efficient materials, UV-resistant finishes, and modern ventilation as standard.How detailed are your project quotes?
All our quotes are very detailed and delivered within 24-48 hours of consultation. We provide transparent estimates with comprehensive project breakdowns for informed decisions.